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Frequently Asked Questions

If you have any additional questions, feel free to contact us!
  1. Q

    How much hair is on each bundle?

    A

    There is about 3.5 ounces in each bundle.
  2. Q

    How much hair should I order?

    A

    For a full head installation, we recommend purchasing 3-4 bundles. For lengths 18" and longer, we recommend purchasing 4-5 bundles. If you are purchasing a Lace Frontal or a 360 Lace Frontal along with bundles, you may want to purchase 2-3 bundles in addition to your frontal.
  3. Q

    How long will it take to receive my hair?

    A

    It will take 5-8 business days to receive your hair and we only ship to addresses in the US. NO ORDERS ARE SHIPPED ON WEEKENDS OR HOLIDAYS, it will be processed and prepared for shipping the following business day.
  4. Q

    How is the hair measured?

    A

    The wavy and curly extensions are measured by pulling the hair straight and measuring from the weft to the tips of the hair. The straight hair is measured from the weft to where the hair falls.
  5. Q

    Will my hair shed?

    A

    There is no such thing as "no shedding". All hair sheds, but to minimize the shedding of your hair, you can seal the wefts or we can seal them for you.
  6. Q

    How long will it take to receive my hair or bath products?

    A

    Since we have these products in our inventory, it will take 2-3 business days to receive your order. This excludes Saturday and Sunday.
  7. Q

    Can I dye or bleach this hair?

    A

    Yes. This hair can be properly bleached, lightened, and dyed. Be sure not to over process the hair and always treat the hair as you would you own.
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